Please ensure you enter the correct address for shipping at checkout. If you need to make any changes to this please call us on (+1)2512476174 or email support@suprent.com

1.USPS and AMZ LOGISTICS are our primary shippers.

2. It typically takes us 1 to 2 business days to process your order.

3. If you do not receive the product within 15 days, please contact us at: support@suprent.com.

4. We only ship to US mainland. We cannot deliver to the following areas:

⑴ Alaska
⑵ American Samoa
⑶ Guam
⑷ Hawaii
⑸ Marshall Islands
⑹ Northern Mariana Islands
⑺ Palau
⑻ Puerto Rico
⑼ Rhode Island
⑽ U.S. Virgin Islands
⑾ Armed Forces Americas
⑿ Armed Forces Europe
⒀ Armed Forces Pacific

Spare Parts & Accessories

For purchases of spare parts, we use a combination of 4PX and USPS (depending on the size and type of product).

We aim to dispatch all orders with in 2 to 3 working days of confirmation of payment of your order from china*.  Please allow 8-10 working days for delivery of your order.

*We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions, may mean delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. SUPRENT cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.